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Shahdag Hotel & Spa, Shahdag
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Key details
About the Hotel
KP29 Gusar _ Leze, Motor Road,
Shahdag,
Azerbaijan,
AZ3800,
Qusar District
Shahdag Hotel & Spa is a 5-star property located in the picturesque mountains of Azerbaijan. It offers ski-in/ski-out access, making it a prime choice for winter sports enthusiasts. The hotel combines modern luxury with traditional Azerbaijani hospitality, providing a serene retreat in the heart of nature.
Location
Located 143 miles from Heydar Aliyev International Airport, the hotel provides shuttle services for easy access. It is situated near the beautiful Laza Waterfalls and offers convenient ski slopes and lifts just moments away from the premises.
Rooms
The hotel features 173 elegantly designed rooms, including options ranging from Deluxe King to Presidential Suites. Each room is equipped with air conditioning, flat-screen televisions, minibars, and comfortable seating areas. Private bathrooms add to the luxury experience, featuring separate bathtubs and showers along with premium toiletries.
Eat & Drink
Shahdag Hotel & Spa offers diverse dining experiences with two onsite restaurants. Guests can indulge in Azerbaijani and European dishes, including a free breakfast buffet. Additionally, the hotel provides a bar and lounge area that serves a variety of beverages, ensuring guests have multiple options for refreshment.
Leisure & Business
The hotel boasts a comprehensive spa area with an indoor swimming pool, sauna, Turkish steam bath, and a gym. Adventurous guests can partake in skiing, snowboarding, and mountain biking, while business travelers have access to a 24-hour business center and meeting facilities. Additional amenities include ski storage and tour assistance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Revitalizing Spa!
The spa was a heavenly retreat with a relaxing ambiance that made my experience rejuvenating and delightful.view full review
Breathtaking Views!
Our junior suite offered a stunning panorama of snow-covered mountains that took our breath away every morning!view full review
Delicious Breakfast!
The breakfast spread was truly delightful, especially the made-to-order omelette that became a daily favorite for us.view full review
Endless Fun!
The array of activities, like the mountain roller and skiing with instructors, provided us with nonstop excitement throughout our stay.view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Ski to door
Ski storage
Elevator
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Ski school
Hiking
Horseback riding
Cycling
Bowling
Pool tables
Darts
Archery
Aerobics
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Ski equipment rental
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Board games
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
KP29 Gusar _ Leze, Motor Road,
Shahdag,
Azerbaijan,
AZ3800,
Qusar District
Map view
KP29 Gusar _ Leze, Motor Road,
Shahdag,
Azerbaijan,
AZ3800,
Qusar District
City landmarks
Laza Waterfalls
1.7
mi
Qusar–Laza road
Shahdag Mountain Resort
2.0
mi
Arslan Məscidi
2.0
mi
Yaylaqlar Məscidi
2.2
mi
Sahcahanbanu Məscidi
2.6
mi
Nearby
Qusar–Laza road
Shahdag Mountain Resort
3700 ft
Restaurants
Miras
200 ft
Laza Road
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Stunning mountain location
Friendly and helpful staff
Limited dining options
No mountain view from the room
7.4/10
Very good
Rooms
8.1
Location
9.8
Service
7.1
Dining
5.6
Guest reviews
7.4/10
based on 15 review
9.0
9.0/10based on 3548 review
William
United States of America,
September
2024
7.6/10
I had a pleasant stay at the hotel, situated in a stunning location surrounded by snow-capped mountains. The staff were friendly and accommodating, making my experience enjoyable. However, the dining options could use improvement, particularly for those with dietary restrictions. Also, I was hoping for a better view from my room, but overall, it was still a good value for money.
Rooms
7.0
The rooms were spacious, although mine faced the parking lot instead of the mountain view I had hoped for.
Service
8.0
The staff were extremely courteous and always ready to help, which made a difference to my stay.
Location
10.0
The hotel's location amidst the stunning peaks was just wonderful, making it perfect for skiing enthusiasts with the accessories available downstairs.
Dining
6.0
While there was some delicious tapasin the dining area, I felt the menu lacked more options for those on special diets.
Facilities
7.0
I found the facilities adequate, but nothing particularly stood out apart from the easy access to the ski rental.
Stunning mountain location
Limited dining options
Willis
United States of America,
August
2024
7.0/10
The hotel boasts an amazing location right by the ski lift, making it perfect for family skiing trips. The rooms were clean, but I found the double bed a bit small and the sofa uncomfortable. The staff, though some were friendly, had a couple of members who could use a bit more warmth. The dining experience didn’t live up to my expectations, needing more variety. Overall, I felt the value for money was okay, but there’s room for improvement.
Rooms
6.0
The rooms were clean, but the double bed felt a bit cramped, and the small sofa was hard and uncomfortable.
Service
7.0
The staff was very helpful with our requests, although I noticed that not everyone was as friendly; some rarely smiled. But I appreciated the exemplary job done by the cleaners.
Location
10.0
The location was fantastic, right by the ski lift and activities, making it super convenient for skiing and trekking.
Dining
5.0
The dining experience was just okay; I felt it lacked variety and wasn't as good as other hotels in the area.
Facilities
7.0
The facilities seemed decent, especially the spa which I enjoyed, but they could use a few more options.
John
United States of America,
August
2024
8.0/10
I had a great time at this hotel! The location was simply breathtaking, with incredible views of the surrounding hills and mountains. The rooms were spacious and clean, offering a fantastic balcony view. However, the service could have been better, as it felt a bit lazy at times, especially when I needed assistance while the ski slopes were closed. Overall, a lovely stay with a few room for improvements.
Rooms
9.0
The room I stayed in was spacious and clean, with a nice balcony that offered a great view looking down towards the towns and the valley in the distance.
Service
6.0
While the staff was nice and took care of me, I found them a bit lazy at times, especially when I needed help during the closure of the ski slopes.
Location
10.0
The hotel is in a fascinating location that's perfect for unwinding, with stunning views and good facilities nearby for outdoor activities.
Dining
7.0
The dining options were plentiful and tasty, but they had limited hours, which made it a bit repetitive since many choices were off due to the season.
Facilities
8.0
The hotel had good amenities and facilitated several activities, making it quite enjoyable overall.
Charles
United States of America,
August
2024
7.4/10
I had a lovely stay at this hotel, especially since the location was perfect for skiing at the Shahdag Mountain Resort. The rooms were spacious and offered fantastic views, but sadly, they could have been cleaner. The service was very helpful, particularly Kamila, who really went above and beyond for us, but there were a few instances where staff training was lacking. Overall, it's a great place for families despite some minor issues, providing good value for money.
Rooms
8.0
The rooms are huge with a balcony that had great views, particularly right in front of the sledding area for kids.
Service
7.0
The service was extremely helpful, especially Kamila, who made sure all our needs were met, but there were times when the staff seemed to struggle with customer service.
Location
9.0
The hotel is in an outstanding location for enjoying the Shahdag Mountain Resort, making it easy to take the kids skiing for the first time.
Dining
6.0
The dining options were good, though somewhat limited, and could definitely be improved to cater better to diverse tastes.
Facilities
7.0
Facilities were decent, but there is room for improvement in several areas.
Don
United States of America,
August
2024
7.8/10
I had a decent stay at this hotel which boasts a fantastic location that's perfect for skiing. The rooms met my expectations for a five-star hotel, being clean and comfortable. The staff was friendly and welcoming, but some dining options were limited, making meals a bit repetitive. Overall, it's a good choice for skiing but could use some improvements in dining variety.
Rooms
8.0
The rooms met my expectations for a five-star hotel; they were clean and comfortable.
Service
9.0
The staff was welcoming and very helpful, especially Mr Rasul, which made my stay enjoyable.
Location
10.0
The location is ideal for skiing and snow activities, directly next to the bunny slopes with in-house ski rental.
Dining
5.0
Dining options were a bit limited and repetitive as the main restaurant wasn’t open late in the season, so we had bar snacks or a la carte.
Facilities
7.0
The facilities were good, but they didn’t stand out as exceptional.
Randy
United States of America,
July
2024
8.2/10
The hotel boasts a stunning location right on the ski slopes, making it perfect for skiing enthusiasts. The rooms are spacious and well-equipped, adding to the luxurious feel of the stay. However, my experience with the service was somewhat mixed, as there were moments of urgency that felt a bit overwhelming. Overall, it's a great spot for a ski trip, but some improvements in service could enhance the experience.
Rooms
9.0
The rooms are very spacious and luxurious, featuring a comfortable atmosphere and an inviting bathtub in the bathroom.
Service
7.0
The staff was friendly and eager to help, especially Malik who assisted us with luggage issues. However, there were moments of pressure from staff to check out quickly.
Location
10.0
The location is unbeatable for skiing, conveniently situated at the ski lift, ski school, and rental shop downstairs.
Dining
7.0
The dining experience was decent with a good view, but there could definitely be more options for those with dietary restrictions.
Facilities
8.0
The facilities were solid, right on the slopes with easy access to ski rentals and storage.
Joe
United States of America,
July
2024
7.4/10
I had a great stay overall at this hotel, especially because of its fantastic location near the ski lift and ski school. The rooms were spacious and offered great views, but I did encounter some noise from neighboring rooms. The service was friendly and efficient, although the dining options could use some improvement. Overall, it's a nice place to stay if you're looking for value for money in a family-friendly environment.
Rooms
8.0
The rooms were huge and came with a balcony that had great views, making it a nice place to relax. I would rate the value for the suite as quite good.
Service
7.0
The staff was professional and friendly, helping us find two rooms next to each other, which was really appreciated. However, I did notice that the safety measures for kids on the snowy slopes could have been better.
Location
10.0
This hotel is perfectly located right at the ski lift with a rental shop downstairs, making it super convenient for ski lovers. The scenery around is breathtaking, especially during the season.
Dining
5.0
Dining options were pretty limited, which was a downside for me. I found the variety lacking and service took too long sometimes for room service.
Facilities
7.0
The amenities were clean and family-friendly, but I think there's room for improvement to make the experience more luxurious.
Mark
United States of America,
July
2024
7.8/10
I had a pretty decent stay at this hotel. The location is fantastic, surrounded by stunning views of the snow-capped mountains and conveniently close to the ski lift and rental shop. The staff was generally friendly, especially Mr Rasool from the reception, but some areas of service could use a little more cooperation. On the downside, the dining choices were a bit lacking, particularly for those with dietary restrictions. Overall, it's a good spot for a ski trip but there's room for improvement.
Rooms
7.0
The rooms were clean and well-maintained, though facing the parking lot wasn't ideal. It did feel a bit hot during my stay.
Service
8.0
The staff was generally friendly and polite, with Mr Rasool being particularly helpful. However, some could benefit from a bit more cooperation.
Location
10.0
The location is amazing, right at the ski lift with breathtaking views of the mountains. It offers great access to skiing and other activities.
Dining
5.0
Dining was a bit of a letdown, especially for those wanting options like low-salt or low-sugar dishes. There's definitely room for improvement in variety.
Facilities
9.0
The amenities like ski equipment hire and shuttle services were great, making life easier during my stay.
Carolyn
United States of America,
July
2024
7.6/10
My stay at this hotel was quite enjoyable overall, with a stunning mountain view and very clean, comfortable accommodations. The service left something to be desired at times, especially when it came to personal preference adjustments. The location was fantastic for both skiing and summer activities, making it a perfect getaway. Unfortunately, the dining experience was a bit repetitive due to limited options during the season, but the overall value for money was good.
Rooms
9.0
The rooms were absolutely lovely, offering great mountain views and meeting all my expectations for a five-star hotel. Everything was clean and comfortable.
Service
6.0
The service was friendly, but there were notable downsides, like miscommunication regarding channel changes on the TV. I felt like they were not always attentive to my preferences.
Location
10.0
The location is perfect for both trekking in the summer and skiing in the winter, with direct access to outdoor activities just steps away from the hotel.
Dining
6.0
Dining options were somewhat limited during my stay, which made things a bit repetitive, but I found the food decent overall.
Facilities
7.0
The facilities were well-maintained, and I appreciated the amenities available, but I believe they could enhance the food service options.
Byron
United States of America,
July
2024
8.0/10
I had a great time at this hotel, which boasts a perfect location with breathtaking views of the mountains. The rooms were spacious and clean, offering all the luxuries I could ask for. The service was friendly and accommodating, but I did experience a short wait for dining options which could be improved. Overall, I found the experience very enjoyable and felt it was great value for money.
Rooms
9.0
The rooms were very spacious, clean, and bright, with a fantastic balcony view overlooking the valley.
Service
8.0
Location
10.0
The location was superb, with amazing views of the surrounding hills and mountains. It's ideal if you love outdoor activities.
Dining
6.0
The dining options were just okay; while I enjoyed the fresh pancakes, I found the overall variety a bit limited, and the timing for breakfast was late for my preference.
Facilities
7.0
The hotel facilities were good, but the dining options could use more variety to enhance the overall experience.
Alan
United States of America,
July
2024
7.4/10
I had a great time during my stay at this hotel. The rooms were spacious with breathtaking mountain views, and the location was simply stunning. However, there were some hiccups with the service, like the wrong room key initially and some issues with room cleanliness. The dining options were quite limited, particularly for lunch and dinner. Overall, it was a fantastic getaway, but some improvements could be made.
Rooms
9.0
The rooms were huge and had a balcony with magnificent views of the mountains, which really enhanced my stay.
Service
6.0
The service was a bit inconsistent; I received the wrong room key at first, and there were issues with room cleanliness, but the staff was supportive and tried to make it right.
Location
10.0
The hotel's location is outstanding, surrounded by gorgeous mountains and a stunning atmosphere, especially at night when everything gets dark.
Dining
5.0
The dining options were a bit limited and could use improvement to better cater to different tastes, but breakfast was good, the most important meal of the day.
Facilities
7.0
The facilities offered were decent, but there’s definitely room for improvement.
Jeff
United States of America,
June
2024
7.0/10
The hotel has a great location for ski enthusiasts, being right next to the piste and offering easy access to winter activities. The rooms are generally clean and comfortable, but I did notice a sewage smell coming from the bathroom at times, which was quite unpleasant. The service was mostly helpful, particularly with Kamila going above and beyond to assist us, but there were moments when communication broke down. Overall, it’s a good spot, but a few improvements could make it truly excellent.
Rooms
6.0
The rooms were mostly clean and comfortable, though there was an unfortunate sewage smell coming from the toilet's drain.
Service
8.0
The service staff was available and ready to assist, especially Kamila who was fantastic at meeting our needs.
Location
9.0
The location is perfect for anyone looking to enjoy ski activities, right next to the piste and close to many winter attractions.
Dining
5.0
The dining options were somewhat limited, especially later in the season, which made things a bit repetitive for lunch and dinner.
Facilities
7.0
While the hotel had basic amenities, enhancements in dining choice and cleanliness would elevate the experience.
Vincent
United States of America,
June
2024
7.8/10
My stay at the hotel was a mix of positives and a few setbacks. The location is incredible, conveniently situated right by the ski slopes and rental shops, making our first family ski trip easy and fun. The rooms were really clean and comfortable, which was a plus. However, the dining options could be improved as there wasn't enough variety. The service, while mostly helpful, could use some improvement. Overall, it’s a good value for a ski trip, but not without its flaws.
Rooms
9.0
The rooms were clean and comfortable, providing a cozy retreat after a long day on the slopes.
Service
7.0
The service was friendly, especially the restaurant staff; however, they occasionally seemed like they could use some training on customer engagement.
Location
10.0
The hotel is perfectly located right at the ski slopes with easy access to the ski lift, making everything super convenient for families.
Dining
6.0
The dining was fairly good, but I expected a bit more variety in the meals offered. It felt just a little repetitive during our stay.
Facilities
7.0
The hotel had decent facilities, but I wished there were additional amenities like a better pool area or spa offerings.
Helen
United States of America,
May
2024
7.8/10
I had a fantastic stay at this hotel! The location is absolutely perfect, surrounded by stunning mountain views, and the rooms were clean and luxurious. I did encounter some issues with the service during checkout, which was a bit of a hassle, but overall, the amenities like the pool and sauna were great. The dining options were quite limited, and I felt some variety could improve the experience. Still, for a five-star hotel, it mostly met my expectations.
Rooms
9.0
The rooms were clean, comfortable, and spacious, featuring a lovely balcony with a great view of the valleys and mountain range.
Service
7.0
Most of the staff was friendly and helpful, but there was a hiccup during checkout when they weren't clear about timing, which caused some stress.
Location
10.0
The hotel is wonderfully located in the mountains, providing beautiful views and a serene atmosphere perfect for relaxation.
Dining
5.0
Dining options were a bit repetitive as the main restaurant was not open, and the snacks offered weren't as varied as I had hoped.
Facilities
8.0
The facilities, including the sauna and pool, were really enjoyable and perfect for unwinding after a day of activities.
Michael
United States of America,
April
2024
6.8/10
The hotel is situated in a fantastic location that’s perfect for ski activities and family entertainment. The service was not as ideal as I hoped, mainly due to a mix-up with charges and some difficulty in cocktail orders. Overall, it's a good value for money for skiing enthusiasts but there are definitely areas that need improvement.
Rooms
8.0
The rooms are large and quite comfortable, and I enjoyed the luxurious feel, especially with the Turkish hamam in the presidential suite.
Service
5.0
While the service was managed well by Rashid and Farid, I had some concerns regarding an unexpected 10% charge and the inability to get my cocktail right.
Location
9.0
The hotel is perfectly located for skiing and has multiple entertainment options for kids, though it is in a high area where the oxygen level may decrease.
Dining
5.0
The dining options were quite limited and could use some improvement to satisfy diverse tastes. The room service took longer than expected and some items were not available.
Facilities
7.0
The facilities were decent but could benefit from a broader range, especially given the isolated location.